How to use this guide

Welcome to the Austin Animal Center (AAC) cat volunteer team! We’re all glad you’re here. 💪

My name is Surya and I am a volunteer here. When I first joined, I was thrown into a whirlwind of information. Online sessions, shadow shifts, presentations... it all came at me like a firehose.

Our MVP volunteer Shelly L said it's totally normal to not retain much from your orientation. But I hate forgetting something when someone has taken the time to explain it.

So I thought of compiling everything I have learned so you don’t have to feel the same way. This is not meant to be an official guide - there is one, and it’s very well written. The easiest way to access that one is from the Vicnet app.

But for now, let's get you started. The pages are in order.

What to do on Day 1

How to talk to customers

AAC house rules

The adoption process

The fostering process

Cat socializing

Cat health

Kennel cleaning & setup

Want to contribute?